Frequently Asked Questions

Find answers to common questions about our services

General Questions

What services does Framecutzz offer?

Framecutzz offers a comprehensive range of digital services including:

  • Digital Marketing: SEO, Social Media Marketing, PPC, Content Marketing, Email Marketing, and Online Reputation Management
  • Web Development: Custom websites, E-commerce solutions, Web applications, WordPress development, and Website maintenance
  • Graphic Design: Logo & Branding, UI/UX Design, Print Design, Social Media Creatives, and Motion Graphics
Do you work with businesses of all sizes?

Yes! We work with startups, small businesses, and large enterprises. Our solutions are scalable and customized to meet the unique needs of each client, regardless of their size or industry.

What industries do you specialize in?

We have experience working across various industries including technology, e-commerce, healthcare, finance, education, real estate, hospitality, and professional services. Our diverse portfolio allows us to bring best practices from different sectors to your project.

What is your company's location?

Our main office is located at 123 Digital Avenue, Tech District, San Francisco, CA 94102. However, we work with clients globally and can accommodate remote consultations and project management.

Pricing & Payment

How much do your services cost?

Pricing varies based on project scope, complexity, and timeline. We offer both project-based pricing and monthly retainers. Contact us for a custom quote tailored to your specific needs and budget.

Do you offer payment plans?

Yes, we offer flexible payment plans for larger projects. Typically, we require a deposit upfront, with the remainder split into milestone-based payments throughout the project duration.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, bank transfers, PayPal, and checks. International payments can be accommodated through wire transfers.

Is there a minimum project size?

While we don't have a strict minimum, our typical projects start at $5,000 to ensure we can deliver the quality and results our clients expect. For smaller needs, we can recommend appropriate solutions or packages.

Project Process

How long does a typical project take?

Project timelines vary based on scope and complexity:

  • Basic website: 4-6 weeks
  • E-commerce platform: 8-12 weeks
  • Custom web application: 12-24 weeks
  • Digital marketing campaigns: Ongoing with initial setup in 2-4 weeks
  • Branding package: 4-8 weeks

We'll provide a detailed timeline during our initial consultation.

What is your development process?

Our process typically includes:

  1. Discovery: Understanding your goals, audience, and requirements
  2. Planning: Creating strategy, wireframes, and project roadmap
  3. Design: Developing visual concepts and getting your approval
  4. Development: Building the solution with regular updates
  5. Testing: Thorough quality assurance and bug fixes
  6. Launch: Deployment and final review
  7. Support: Ongoing maintenance and optimization
How involved will I need to be in the project?

We value collaboration and keep you informed throughout the process. Typically, we'll need your input during key milestones (initial discovery, design reviews, content approval, and final testing). We handle the heavy lifting while ensuring the final product aligns with your vision.

Can I make changes during the project?

Yes, we understand that requirements may evolve. Minor adjustments are typically included, while significant changes may require a change request to adjust timeline and budget. We always discuss any impacts before proceeding.

Technical Questions

What technologies do you use?

We use modern, industry-standard technologies including HTML5, CSS3, JavaScript, React, Node.js, WordPress, PHP, Python, and various frameworks depending on project needs. We choose the best technology stack for each specific project.

Will my website be mobile-friendly?

Absolutely! All our websites are fully responsive and optimized for all devices including smartphones, tablets, and desktops. Mobile-first design is standard in all our projects.

Do you provide website hosting?

We can recommend reliable hosting providers and help with setup, or we can manage hosting for you as part of our maintenance services. We work with various hosting solutions to find the best fit for your needs and budget.

Will I own the website and all its content?

Yes, upon final payment, you will own all rights to your website, including design, code, and content. We provide all necessary files and documentation for future reference.

Support & Maintenance

Do you offer ongoing support after project completion?

Yes! We offer various support and maintenance packages to keep your website secure, updated, and performing optimally. This includes regular backups, security monitoring, updates, and technical support.

What if something breaks after launch?

We provide a warranty period after launch to fix any bugs or issues at no additional cost. For ongoing support beyond the warranty period, we offer maintenance packages tailored to your needs.

Can I update the website myself?

Yes! For CMS-based websites (like WordPress), we provide training and documentation so you can make content updates yourself. For more complex changes, our support team is always available to help.

Still Have Questions?

We're here to help! Get in touch with our team.

Contact Us